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Health & Safety Advisories

At Colonial Williamsburg, commitment to cleanliness and comfort has been a long standing, core operational principle protecting and serving our guests and staff since 1937.

In response to COVID-19, we have updated our protocols to reflect the latest best practices, going above and beyond requirements. We have adjusted our capacities to reflect the November 16 updated to Executive Order 63.

Here’s what to know before you arrive

We’re continually making updates based on guidance from appropriate government agencies and health authorities, such as the Centers for Disease Control and Prevention (CDC). These updates are designed to promote:

  • Cleanliness and comfort
  • Physical distancing
  • Reduced contact

It may be different from your last visit, but together, we’ll find new ways to create memories for you and your family.

Top Things You Should Know

  • Signage: Signage in public spaces will remind guests to maintain at least 6ft distance from other groups of people not traveling with them, this will include standing in lines, using elevators, or moving around the Historic Area.
  • Physical Barriers: We will be adding plexiglass partitions at locations where guests queue to provide an extra level of protection for our guests and staff.
  • Capacity: Capacities for indoor spaces as well as the number of individuals permitted for each tour or program, will be determined based on physical distancing and group size limit protocols. Tours of the Governor’s Palace, Capitol, and George Wythe House are restricted to first-floor access only. Some trade shops are closed, but tradespeople can be visited on rotations in the Art Museums galleries, Raleigh tavern, and Public Armoury.
  • Face Coverings: All guests are required to wear face masks indoors and outdoors per Virginia Executive Order 72. Face coverings will be worn by Colonial Williamsburg staff. Affordably priced face coverings will be available for guests to purchase in all Colonial Williamsburg retail outlets. Face shields are not an accepted substitute for masks. Please note that some images on our website may have been taken prior to COVID-19.

  • Visitor Center: Guests are encouraged to purchase tickets online to limit face-to-face contact. The Visitor Center building is temporarily closed.
  • Guest Parking and Transportation: Guest Parking and Transportation: Guests are encouraged to park at the Visitor Center and taking the complimentary shuttle to the Historic Area.There is also free parking at the Art Museums of Colonial Williamsburg. Shuttle buses are available to provide transport to key spots in the Historic Area. New bus procedures will limit the number of passengers per bus to accommodate physical distancing. In accordance with Executive Order 63, face coverings will be required to ride the shuttle bus.
  • Touchless Ticketing: Colonial Williamsburg is pleased to offer touchless tickets. Additionally, the map and program guide are available digitally on our website. Guests are encouraged to purchase tickets online, or onsite at the following ticketing locations:
    • Art Museums of Colonial Williamsburg (open 9:00 a.m. – 5:30 p.m., 301 S. Nassau St., Free Parking available)
    • Lumber House (open 8:45 a.m. – 5: 00 p.m. in the Historic Area and open until 8:30 p.m. after April 1)

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